Accessing Care in the United States

When you're a GeoBlue member within the United States, you're covered whether you need care in urban or rural areas. Accessing care is easy, just remember a few simple facts:

  1. Always carry your current GeoBlue ID card with you.
  2. In an emergency, or after regular business hours, go to the nearest hospital.
  3. Visit the Blue National Doctor & Hospital Finder. Use your ZIP code to find nearby Doctors and Hospitals.
  4. Call the doctor to confirm they are in network and schedule your appointment.
  5. If you receive care from an Out-of-Network doctor or facility, you may need to pay for care at the time of service and then submit a claim for reimbursement.
  6. Present your ID card whenever you receive medical care. The ID card instructs the provider to file a claim with the local Blue Cross and/or Blue Shield Plan .

After you receive care, you should:

  • Not have to complete any claim forms.
  • Not have to pay upfront for medical services, except for the usual out-of-pocket expenses (noncovered services, deductible, copayment and coinsurance).
  • Receive an explanation of benefits from your us.

Healthcare in the U.S.

Where to Go for Care

It's not always easy to know where to find care, especially when you are far away from home. View our quick guide to compare your options and learn about common practices in the U.S.

Healthcare in the U.S.