Product Disclosures

Product Disclosures - Applicable to all Plans


Product Disclosures by State

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Connecticut

08/15/2018 - Network Adequacy and Accessibility

While in Connecticut, GeoBlue members have access to Anthem Blue Cross Blue Shield of Connecticut's network of doctors, hospitals and facilities throughout the state via the BlueCard® Program. To review Frequently Asked Questions about their network, please click on the link below

Anthem Blue Cross Blue Shield of Connecticut FAQs


To review how Anthem Blue Cross Blue Shield of Connecticut chooses providers and facilities for their network, please see this document available on Anthem's website describing the criteria used to build their network, including quality of care, the member experience, accessibility and cost.

Anthem Blue Cross Blue Shield of Connecticut Doctor/Facility Selection Criteria

Texas

08/01/2018 - Telehealth Medical Service and Telemedicine Medical Services for Texas based Group Plans

In accordance with Chapter 1455 of the Texas Insurance Code, Blue Cross Blue Shield Global Expatriate Health plans provides benefits for covered services that are appropriately provided through Telehealth Medical Service and Telemedicine Medical Services, subject to the terms and conditions of the Plan. In-person contact between a health care Provider and the patient is not required for these services, and the type of setting where these services are provided is not limited. Telehealth Medical Service and Telemedicine Medical Services does not include consultations between the patient and the health care Provider, or between health care Providers, by telephone, facsimile machine, or electronic mail.

Equipment costs and transmission costs associated with Telehealth Medical Service and Telemedicine Medical Services are not reimbursable.

Customer Service

Need additional assistance? Contact Customer Service at +1 855.282.3517 or +1 855.282.3517, or by email at customerservice@geo-blue.com.